Support Board
Date/Time: Tue, 13 May 2025 23:57:29 +0000
Post From: LIVE order confusion
| [2016-05-02 17:32:44] |
| |
|
Looking at the last FIX log we see what the problem is. This is from OEC: They did not input their account number correctly so requests were not processed successfully. The username was provided as the account number. Follow through the instructions here to properly set the Account ID: https://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php#SetupInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |