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Date/Time: Mon, 29 Apr 2024 04:01:04 +0000



Post From: Symbol Error, trouble loading chart data

[2013-07-15 19:43:56]
Sierra Chart Engineering - Posts: 104368
Yes we know. This is why we said this:
We want you to use a FIX connection. We do not know what the source of this problem is. It is not making any sense to us.

On the T4 connection that you have difficulty with, it uses a third-party API component which we have no control over. We do not know the reason for this problem. For more information refer to help topic 76 here:
Http://www.sierrachart.com/index.php?l=doc/helpdetails76.html

Use the new FIX connection and you will not have difficulties. The connection you are having a problem with, is being phased out.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-07-16 08:27:00