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Post From: Symbol Error, trouble loading chart data

[2013-07-15 19:37:14] Link To Thread - Link To Post [Go To First Post]
User63232 - Posts: 9
I still receive an error via the CTS T4 Service: "Software version: 996 \| 2013-07-15 19:36:03 Current Service Package: 5 \| 2013-07-15 19:36:03 Usage end date: 2013-10-16 \| 2013-07-15 19:36:03 Active service: CTS T4 \| 2013-07-15 19:36:03 Time Zone: +00:00:00 (UTC+00) \| 2013-07-15 19:36:03 2013-07-15 15:36:03 Local computer clock time \| 2013-07-15 19:36:03 2013-07-15 19:36:03 GMT time \| 2013-07-15 19:36:03 2013-07-15 19:36:03 Time zone adjusted time \| 2013-07-15 19:36:03 Time difference to server time: 1 seconds. \| 2013-07-15 19:36:03 Program path: C:\SierraChart\ \| 2013-07-15 19:36:03 Data Files path: C:\SierraChart\Data\ \| 2013-07-15 19:36:03 OS Version Number: 6.1 \| 2013-07-15 19:36:03 Connecting to CTS T4 Simulation server. \| 2013-07-15 19:36:11 CTS T4 Service: Using trading account: DMuelle \| 2013-07-15 19:36:18 Connected to CTS T4. \| 2013-07-15 19:36:18 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\CME_CO-GC-CME_20130800_GCQ3.dly \| 2013-07-15 19:36:27 HD Request # 1 - Downloading Historical Daily chart data for CME_CO-GC-CME_20130800_GCQ3. Starting date: 1963-07-16. Service: cts \| 2013-07-15 19:36:28 Starting updates for: CME_CO-GC-CME_20130800_GCQ3 \| 2013-07-15 19:36:28 Historical Data Symbol Error: CME_CO-GC-CME_20130800_GCQ3 is unknown, unavailable, or improperly formatted. \| 2013-07-15 19:36:28 HD Request # 1 - Error downloading historical Daily data for CME_CO-GC-CME_20130800_GCQ3. The symbol is unknown to the server. \| 2013-07-15 19:36:28 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\CME_CO-GC-CME_20130800_GCQ3.dly \| 2013-07-15 19:36:28 HD Request # 1 - Received 0 records and wrote 0 records for CME_CO-GC-CME_20130800_GCQ3 \| 2013-07-15 19:36:28 HD Request # 1 - Daily download COMPLETE for CME_CO-GC-CME_20130800_GCQ3 \| 2013-07-15 19:36:28 Symbol Error: CME_CO-GC-CME_20130800_GCQ3 is unknown, unavailable, or improperly formatted. \| 2013-07-15 19:36:28 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\CME_CO-GC-CME_20130800_GCQ3.scid \| 2013-07-15 19:36:31 HD Request # 2 - Downloading Intraday chart data for CME_CO-GC-CME_20130800_GCQ3 to the file CME_CO-GC-CME_20130800_GCQ3.scid. Service: cts \| 2013-07-15 19:36:32 Historical Data Symbol Error: CME_CO-GC-CME_20130800_GCQ3 is unknown, unavailable, or improperly formatted. \| 2013-07-15 19:36:32 HD Request # 2 - Error downloading historical Intraday data for CME_CO-GC-CME_20130800_GCQ3. The symbol is unknown to the server. \| 2013-07-15 19:36:32 HD Request # 2 - Received 0 records and wrote 0 records for CME_CO-GC-CME_20130800_GCQ3 \| 2013-07-15 19:36:32 HD Request # 2 - Intraday download COMPLETE for CME_CO-GC-CME_20130800_GCQ3 \| 2013-07-15 19:36:32 Real-time intraday chart data file updates started for CME_CO-GC-CME_20130800_GCQ3 \| 2013-07-15 19:36:32"