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Post From: Symbol Error, trouble loading chart data

[2013-07-15 17:43:56] Link To Thread - Link To Post [Go To First Post]
User63232 - Posts: 9
Software version: 996 \| 2013-07-15 17:39:52 Current Service Package: 5 \| 2013-07-15 17:39:52 Usage end date: 2013-10-16 \| 2013-07-15 17:39:52 Active service: SC Forex Data (FXCM) \| 2013-07-15 17:39:52 Time Zone: +00:00:00 (UTC+00) \| 2013-07-15 17:39:52 2013-07-15 13:39:52 Local computer clock time \| 2013-07-15 17:39:52 2013-07-15 17:39:52 GMT time \| 2013-07-15 17:39:52 2013-07-15 17:39:52 Time zone adjusted time \| 2013-07-15 17:39:52 Time difference to server time: 0 seconds. \| 2013-07-15 17:39:52 Program path: C:\SierraChart\ \| 2013-07-15 17:39:52 Data Files path: C:\SierraChart\Data\ \| 2013-07-15 17:39:52 OS Version Number: 6.1 \| 2013-07-15 17:39:52 Requesting symbol settings for scfxcm. Overwrite = on. \| 2013-07-15 17:39:52 Request for symbol settings completed. \| 2013-07-15 17:39:53 Processed received symbol settings \| 2013-07-15 17:39:53 Your current service package does not support this function. Select Help >> Purchase to upgrade your package. \| 2013-07-15 17:40:00 Active service: CTS T4 \| 2013-07-15 17:41:00 Requesting symbol settings for cts. Overwrite = on. \| 2013-07-15 17:41:00 Request for symbol settings completed. \| 2013-07-15 17:41:03 Processed received symbol settings \| 2013-07-15 17:41:03 Connecting to CTS T4 Simulation server. \| 2013-07-15 17:41:08 Connected to CTS T4. \| 2013-07-15 17:41:16 CTS T4 Service: Using trading account: DMuelle \| 2013-07-15 17:41:16 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\CME_CO-GC-CME_20130800_GCQ3.dly \| 2013-07-15 17:41:57 HD Request # 1 - Downloading Historical Daily chart data for CME_CO-GC-CME_20130800_GCQ3. Starting date: 1963-07-16. Service: cts \| 2013-07-15 17:41:57 Starting updates for: CME_CO-GC-CME_20130800_GCQ3 \| 2013-07-15 17:41:57 Historical Data Symbol Error: CME_CO-GC-CME_20130800_GCQ3 is unknown, unavailable, or improperly formatted. \| 2013-07-15 17:41:57 HD Request # 1 - Error downloading historical Daily data for CME_CO-GC-CME_20130800_GCQ3. The symbol is unknown to the server. \| 2013-07-15 17:41:57 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\CME_CO-GC-CME_20130800_GCQ3.dly \| 2013-07-15 17:41:57 HD Request # 1 - Received 0 records and wrote 0 records for CME_CO-GC-CME_20130800_GCQ3 \| 2013-07-15 17:41:57 HD Request # 1 - Daily download COMPLETE for CME_CO-GC-CME_20130800_GCQ3 \| 2013-07-15 17:41:57 Symbol Error: CME_CO-GC-CME_20130800_GCQ3 is unknown, unavailable, or improperly formatted. \| 2013-07-15 17:41:57 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\CME_CO-GC-CME_20130800_GCQ3.scid \| 2013-07-15 17:42:12 HD Request # 2 - Downloading Intraday chart data for CME_CO-GC-CME_20130800_GCQ3 to the file CME_CO-GC-CME_20130800_GCQ3.scid. Service: cts \| 2013-07-15 17:42:12 Compressing file: C:\SierraChart\Data\CME_CO-GC-CME_20130800_GCQ3.scid. This may take a while... \| 2013-07-15 17:42:12 Historical Data Symbol Error: CME_CO-GC-CME_20130800_GCQ3 is unknown, unavailable, or improperly formatted. \| 2013-07-15 17:42:12 HD Request # 2 - Error downloading historical Intraday data for CME_CO-GC-CME_20130800_GCQ3. The symbol is unknown to the server. \| 2013-07-15 17:42:12 HD Request # 2 - Received 0 records and wrote 0 records for CME_CO-GC-CME_20130800_GCQ3 \| 2013-07-15 17:42:12 HD Request # 2 - Intraday download COMPLETE for CME_CO-GC-CME_20130800_GCQ3 \| 2013-07-15 17:42:12 Real-time intraday chart data file updates started for CME_CO-GC-CME_20130800_GCQ3 \| 2013-07-15 17:42:12