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Date/Time: Mon, 29 Apr 2024 01:16:13 +0000



Post From: Symbol Error, trouble loading chart data

[2013-07-15 17:40:47]
Sierra Chart Engineering - Posts: 104368
Could you please provide us your Message Log, by following these steps:
https://www.sierrachart.com/index.php?l=PostingInformation.php#log

We can also help you with this using remote assistance. You will need to set a telephone number on your Sierra Chart account. Follow these instructions:

To change your Account information (name, e-mail address, mailing address, telephone number), login to the Account Management system located here:

https://www.sierrachart.com/usercp.php

For automatic login, select "Help >> Purchase/Account Management", on the Sierra Chart menu.

On the Purchase and Account Management page, click the "Manage Account Information" link.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing