Support Board
Date/Time: Wed, 10 Sep 2025 22:16:37 +0000
Post From: Attached take profit order remains active after stop is hit
| [2016-04-28 10:00:30] |
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Provide us the lines in the Trade Activity Log for the parent order and the Target and the Stop order. Here are instructions: Trade Activity Log: Providing Trade Activity Log Data Lines to Support You can also privately attach these as a file following these instructions: Support Board Posting Information: Attaching a File (Optional) So there is no misunderstanding on our side, tell us the internal order IDs of these orders. We only need to see one set of orders where you had a problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |