Support Board
Date/Time: Wed, 29 Oct 2025 18:18:00 +0000
Post From: CTS T4 Service: Exception caught in OnChartDataComplete: Buffer cannot be null.
| [2013-07-15 16:26:39] |
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This is not related. You need to re-download the data again. For some reason there was no response from the T4 server. Follow the instructions in help topic 7.1 here: http://www.sierrachart.com/index.php?l=doc/helpdetails7.html#RefreshWithData Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |