Support Board

There is a real problem that needs prompt attention. This is our logging below. Notice how the ask price is lower than the bid price in all of these cases.

Is this the data from the exchange? No one has ever reported this until now. It does not make sense.

And this is only a sampling of the logging from one day. There are a large number of instances of this. The logging is at 10 second intervals if the prices are reversed.

This kind of situation should not be happening and it is affecting the charting.

Reverse Bid Ask | Symbol=DYM16, 2016-04-26 18:01:04, Bid=10309.000000, Ask=10308.500000 | 2016-04-26 14:01:04
Reverse Bid Ask | Symbol=DYM16, 2016-04-26 18:01:16, Bid=10310.500000, Ask=10308.500000 | 2016-04-26 14:01:17
Reverse Bid Ask | Symbol=DYM16, 2016-04-26 18:01:29, Bid=10310.000000, Ask=10308.500000 | 2016-04-26 14:01:29
Reverse Bid Ask | Symbol=DYM16, 2016-04-26 18:01:39, Bid=10309.000000, Ask=10308.500000 | 2016-04-26 14:01:39
Reverse Bid Ask | Symbol=DYM16, 2016-04-26 18:21:20, Bid=10315.000000, Ask=10314.500000 | 2016-04-26 14:21:20
Reverse Bid Ask | Symbol=DYM16, 2016-04-26 18:21:30, Bid=10315.000000, Ask=10314.500000 | 2016-04-26 14:21:31
Reverse Bid Ask | Symbol=DYM16, 2016-04-26 18:21:45, Bid=10315.000000, Ask=10314.000000 | 2016-04-26 14:21:46
Reverse Bid Ask | Symbol=DYM16, 2016-04-26 18:22:04, Bid=10315.000000, Ask=10314.000000 | 2016-04-26 14:22:05
Reverse Bid Ask | Symbol=DYM16, 2016-04-26 18:22:17, Bid=10315.000000, Ask=10313.000000 | 2016-04-26 14:22:18
Reverse Bid Ask | Symbol=DYM16, 2016-04-26 18:22:28, Bid=10315.000000, Ask=10311.500000 | 2016-04-26 14:22:29
Reverse Bid Ask | Symbol=DYM16, 2016-04-26 18:22:39, Bid=10315.000000, Ask=10312.000000 | 2016-04-26 14:22:39
Reverse Bid Ask | Symbol=DYM16, 2016-04-26 18:22:54, Bid=10315.000000, Ask=10312.500000 | 2016-04-26 14:22:54