Support Board
Date/Time: Wed, 14 May 2025 08:47:23 +0000
Post From: new live package
| [2016-04-21 19:13:01] |
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Could you contact your broker and let them know you are getting this message: CQG FIX: Sending the Logon message. | 2016-04-21 11:57:22 CQG FIX: Received a Logout message. Text = Trader is not enabled to use SierraChart. Please contact your FCM. | 2016-04-21 11:57:22 You need to tell them, that your CQG account needs to be set to use Sierra Chart. They need to contact CQG for additional help if needed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |