Support Board
Date/Time: Wed, 14 May 2025 10:43:02 +0000
Post From: Password Change for DTS in SC
| [2016-04-15 18:23:24] |
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Yes we know. This is the major problem with Rithmic and one reason why we dislike it. Your broker will have to contact Rithmic support for help with this. Rithmic will need to see the log file. Or you could provide us the log file and we will send it to them and see what they say. Attach the Rithmic log file in the Logs subfolder in the Sierra Chart folder. There is only one Rithmic log file there. It can be privately attached: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |