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Date/Time: Wed, 02 Jul 2025 02:34:48 +0000



Post From: charts,data

[2016-04-06 07:03:29]
Sierra Chart Engineering - Posts: 104368
This problem is now solved.

Follow the instructions here to Update the Symbol Settings:
Global Symbol Settings: Update Symbol Settings


We apologize for this issue. Yesterday there was an outage with the EUREX and we did resolve that but then this issue was unexpectedly caused.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing