Support Board
Date/Time: Sat, 25 Oct 2025 22:27:52 +0000
Post From: Problem with CQG real time data
| [2016-04-05 16:25:18] |
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Regarding post #1, follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Symbol Settings After that, to download the missing data follow through the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Regarding post #2, we have responded to your Account Support Ticket about this. If you need more help start a new Support Request on the Support Board: https://www.sierrachart.com/SupportBoard.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |