Support Board
Date/Time: Wed, 02 Jul 2025 02:44:44 +0000
Post From: mini Hang Seng Index Historical Data not Populating Properly
| [2016-04-04 18:37:38] |
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Yes, the problem is the same: HD Request # 2 | Error downloading historical Intraday data for F.US.MHIJ16. Time and sales data for instrument F.US.MHI (corresponding to ID = 1) is not allowed. | 2016-04-04 18:14:42
Try reconnecting to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After that re-download the data following the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart If you still do not get the historical data you need to contact the FCM about this again. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-04-04 18:39:13
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