Support Board
Date/Time: Wed, 02 Jul 2025 03:22:32 +0000
Post From: cant connect to server
| [2016-04-01 06:58:02] |
| User326667 - Posts: 2 |
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stil , after download it doesnt connect ~ it only try to.. what can i do? Software version: 1389 | 2016-04-01 06:48:29 Uses New Spreadsheets | 2016-04-01 06:48:29 Enabled for: Advanced Features. | 2016-04-01 06:48:29 Enabled for: Sierra Chart Historical Data Service. | 2016-04-01 06:48:29 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-04-01 06:48:29 Current selected Data/Trading service: CQG FIX Trading | 2016-04-01 06:48:29 Chart Update Interval: 500 | 2016-04-01 06:48:29 Data/Trade Service Settings automatically set. | 2016-04-01 06:48:29 Time Zone: +00:00:00 (UTC+00) | 2016-04-01 06:48:29 2016-04-01 09:48:32 Local computer time | 2016-04-01 06:48:29 2016-04-01 06:48:32 Local computer time in UTC | 2016-04-01 06:48:29 2016-04-01 06:48:32 Local computer time in SC Time Zone | 2016-04-01 06:48:29 2016-04-01 06:49:29 Server time in UTC | 2016-04-01 06:48:29 Local computer UTC time and Server UTC time difference: 57 seconds. | 2016-04-01 06:48:29 Notice: Your computer's clock is off by 57 seconds. For help with this, press the 'Send for Analysis' button. | 2016-04-01 06:48:29 Program path: C:\SierraChart\ | 2016-04-01 06:48:29 Data Files path: C:\SierraChart\Data\ | 2016-04-01 06:48:29 OS Version Number: 6.1 | 2016-04-01 06:48:29 Locale Information: C | 2016-04-01 06:48:29 Checking for new symbol settings for cqg | 2016-04-01 06:48:29 HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2016-04-01 06:48:29 HTTPS connection to www.sierrachart.com:443 (3) | Connected. | 2016-04-01 06:48:33 HTTPS connection to www.sierrachart.com:443 (3) | Starting TLS 1.2 connection. | 2016-04-01 06:48:33 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection established. | 2016-04-01 06:48:34 Symbol settings are up-to-date for cqg | 2016-04-01 06:48:34 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2016-04-01 06:48:37 socket (0) | Resolved address fixapi.cqgtrader.com to IP 208.48.16.214. | 2016-04-01 06:48:37 socket (4) | Connected. | 2016-04-01 06:48:38 CQG FIX: Sending the Logon message. | 2016-04-01 06:48:38 CQG FIX: Received a Logout message. Text = UserName does not exist. Contact Customer Support for assistance. | 2016-04-01 06:48:38 CQG FIX: Sending a Logout message. Text = Received Logout message. | 2016-04-01 06:48:38 socket (4) | Shutdown and closed. | 2016-04-01 06:48:38 CQG FIX: Disconnected. | 2016-04-01 06:48:38 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-04-01 06:48:38 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-04-01 06:48:38 CQG FIX Trading | Disconnected. | 2016-04-01 06:48:38 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-04-01 06:48:38 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection closed by remote side. | 2016-04-01 06:48:39 HTTPS connection to www.sierrachart.com:443 (3) | Connection gracefully closed by remote side. | 2016-04-01 06:48:39 HTTPS connection to www.sierrachart.com:443 (3) | SSL object has been freed. SSL state is now disconnected. | 2016-04-01 06:48:39 HTTPS connection to www.sierrachart.com:443 (3) | Shutdown and closed. | 2016-04-01 06:48:39 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2016-04-01 06:55:51 socket (0) | Resolved address fixapi.cqgtrader.com to IP 208.48.16.214. | 2016-04-01 06:55:51 socket (58) | Connected. | 2016-04-01 06:55:52 CQG FIX: Sending the Logon message. | 2016-04-01 06:55:52 CQG FIX: Received a Logout message. Text = UserName does not exist. Contact Customer Support for assistance. | 2016-04-01 06:55:52 CQG FIX: Sending a Logout message. Text = Received Logout message. | 2016-04-01 06:55:52 socket (58) | Shutdown and closed. | 2016-04-01 06:55:52 CQG FIX: Disconnected. | 2016-04-01 06:55:52 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-04-01 06:55:52 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-04-01 06:55:52 CQG FIX Trading | Disconnected. | 2016-04-01 06:55:52 Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-04-01 06:55:52 Date Time Of Last Edit: 2016-04-01 07:27:35
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