Support Board
Date/Time: Wed, 14 May 2025 06:17:41 +0000
Post From: historical data
| [2016-03-31 08:16:31] |
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We see you are using the Rithmic trading platform service. We looked into this and historical data should work properly for those symbols. What we want you to do is as follows: Clear the Message Log: https://www.sierrachart.com/index.php?page=doc/doc_MessageLog.html#Clearing Go to one of those charts and right click on the chart before the missing data and select Delete and Download Data. After that provide a copy of the Message Log by following these instructions here: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |