Support Board
Date/Time: Wed, 14 May 2025 06:23:55 +0000
Post From: russel TF shows download failed
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Sierra Chart does not control this. It is obvious your Rithmic account is not authorized to receive real-time data for that symbol. Contact your broker about this and also provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |