Support Board
Date/Time: Wed, 14 May 2025 05:11:52 +0000
Post From: problem with updating chart in the remote copy
| [2016-03-29 17:40:09] |
| User57431 - Posts: 31 |
|
Hello, I have updated Sierra to version 1389. Started new instance:File/New instance. This has cloned this version into the new Sierra with data files folder inside the "mother" version Sierra: C:\SierraChart_1\SierraChartInstance_2\Data\. In this "daughter" version there are exactly the same chartbooks from the "mother" version. So I opened one of my chartbooks and all charts starts at the same date 9.3.2016 and in the message log there is written that it is unable to build continuous contract. What do I do wrong? I have to add that the "mother" version is connected to my IB sim account. And I also noticed that the symbol (ES) does not keep the session times from the "mother" version. Software version: 1389 | 2016-03-29 12:22:42 Uses New Spreadsheets | 2016-03-29 12:22:42 Usage end date: 2016-09-24 | 2016-03-29 12:22:42 Enabled for: Advanced Features. | 2016-03-29 12:22:42 Enabled for: Advanced Features 2. | 2016-03-29 12:22:42 Enabled for: Sierra Chart Historical Data Service. | 2016-03-29 12:22:42 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2016-03-29 12:22:42 Enabled for: INDEXES_DATA_BARCHART | 2016-03-29 12:22:42 Enabled for: CME (Trading Account Required) | 2016-03-29 12:22:42 Enabled for: CBOT (Trading Account Required) | 2016-03-29 12:22:42 Enabled for: COMEX (Trading Account Required) | 2016-03-29 12:22:42 Enabled for: NYMEX (Trading Account Required) | 2016-03-29 12:22:42 Received 1 data feed usernames. | 2016-03-29 12:22:42 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-03-29 12:22:42 Current selected Data/Trading service: DTC - Sub Instance | 2016-03-29 12:22:42 Chart Update Interval: 100 | 2016-03-29 12:22:42 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-03-29 12:22:42 2016-03-29 19:22:47 Local computer time | 2016-03-29 12:22:42 2016-03-29 17:22:47 Local computer time in UTC | 2016-03-29 12:22:42 2016-03-29 12:22:47 Local computer time in SC Time Zone | 2016-03-29 12:22:42 2016-03-29 17:22:44 Server time in UTC | 2016-03-29 12:22:42 Local computer UTC time and Server UTC time difference: 0 seconds. | 2016-03-29 12:22:42 Program path: C:\SierraChart_1\SierraChartInstance_2\ | 2016-03-29 12:22:42 Data Files path: C:\SierraChart_1\SierraChartInstance_2\Data\ | 2016-03-29 12:22:42 OS Version Number: 6.1 | 2016-03-29 12:22:42 Locale Information: C | 2016-03-29 12:22:42 DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 11099 | 2016-03-29 12:22:52 Socket (3) | Connected. | 2016-03-29 12:22:52 DTC - Sub Instance | Connected to server. | 2016-03-29 12:22:52 DTC - Sub Instance | Sending Encoding Request to server | 2016-03-29 12:22:52 DTC - Sub Instance | Setting DTC Encoding to Binary VLS | 2016-03-29 12:22:52 DTC - Sub Instance | Sending logon request message. | 2016-03-29 12:22:52 DTC - Sub Instance | Received logon response. | 2016-03-29 12:22:52 DTC - Sub Instance | Server Name: SC DTC Server. | 2016-03-29 12:22:52 DTC - Sub Instance | Server protocol version: 7. Client protocol version: 7 | 2016-03-29 12:22:52 DTC - Sub Instance | Successfully connected. Connected to SC DTC Protocol server. Service=ib. | 2016-03-29 12:22:52 DTC - Sub Instance | Trading is supported. | 2016-03-29 12:22:52 DTC - Sub Instance | Order cancel and replace is supported. | 2016-03-29 12:22:52 DTC - Sub Instance | OCO Orders supported. | 2016-03-29 12:22:52 DTC - Sub Instance | Bracket Orders supported. | 2016-03-29 12:22:52 DTC - Sub Instance | Connected to data and trading server. | 2016-03-29 12:22:52 NOTICE: Not connected to Live trading account to receive CME real-time futures data. | 2016-03-29 12:22:52 Checking for new symbol settings for ib | 2016-03-29 12:22:52 HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2016-03-29 12:22:52 HTTPS connection to www.sierrachart.com:443 (4) | Connected. | 2016-03-29 12:22:53 HTTPS connection to www.sierrachart.com:443 (4) | Starting TLS 1.2 connection. | 2016-03-29 12:22:53 HTTPS connection to www.sierrachart.com:443 (4) | SSL connection established. | 2016-03-29 12:22:53 Symbol settings are up-to-date for ib | 2016-03-29 12:22:53 HTTPS connection to www.sierrachart.com:443 (4) | SSL connection closed by remote side. | 2016-03-29 12:22:58 HTTPS connection to www.sierrachart.com:443 (4) | Connection gracefully closed by remote side. | 2016-03-29 12:22:58 HTTPS connection to www.sierrachart.com:443 (4) | SSL object has been freed. SSL state is now disconnected. | 2016-03-29 12:22:58 HTTPS connection to www.sierrachart.com:443 (4) | Shutdown and closed. | 2016-03-29 12:22:58 YM-201606-ECBOT [CB] 30 Min #2 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2016-03-29 12:24:34 YM-201606-ECBOT [CB] 30 Min #2 | There are no continuous futures contract symbols. Loading data normally. | 2016-03-29 12:24:34 NQ-201606-GLOBEX [CB] 30 Min #3 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2016-03-29 12:24:34 NQ-201606-GLOBEX [CB] 30 Min #3 | There are no continuous futures contract symbols. Loading data normally. | 2016-03-29 12:24:34 ES-201606-GLOBEX [CB] 30 Min #4 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2016-03-29 12:24:34 ES-201606-GLOBEX [CB] 30 Min #4 | There are no continuous futures contract symbols. Loading data normally. | 2016-03-29 12:24:34 EMD-201606-GLOBEX [CB] 30 Min #1 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2016-03-29 12:24:34 EMD-201606-GLOBEX [CB] 30 Min #1 | There are no continuous futures contract symbols. Loading data normally. | 2016-03-29 12:24:34 YM-201606-ECBOT [CB] 30 Min #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart_1\SierraChartInstance_2\Data\YM-201606-ECBOT.scid | 2016-03-29 12:24:34 NQ-201606-GLOBEX [CB] 30 Min #3 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart_1\SierraChartInstance_2\Data\NQ-201606-GLOBEX.scid | 2016-03-29 12:24:34 ES-201606-GLOBEX [CB] 30 Min #4 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart_1\SierraChartInstance_2\Data\ES-201606-GLOBEX.scid | 2016-03-29 12:24:34 EMD-201606-GLOBEX [CB] 30 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart_1\SierraChartInstance_2\Data\EMD-201606-GLOBEX.scid | 2016-03-29 12:24:34 Interactive Brokers | Starting real-time market data updates for: YM-201606-ECBOT. ID: 1 | 2016-03-29 12:24:34 Intraday data recording state for symbol YM-201606-ECBOT is set to download 'Pending'. | 2016-03-29 12:24:34 Delaying start of download for YM-201606-ECBOT | 2016-03-29 12:24:34 Interactive Brokers | Starting real-time market data updates for: NQ-201606-GLOBEX. ID: 2 | 2016-03-29 12:24:34 Intraday data recording state for symbol NQ-201606-GLOBEX is set to download 'Pending'. | 2016-03-29 12:24:34 HD Request # 2 | Downloading Intraday chart data for YM-201606-ECBOT to the file YM-201606-ECBOT.scid. Service: DTCSubInstance | 2016-03-29 12:24:34 Compressing file: C:\SierraChart_1\SierraChartInstance_2\Data\YM-201606-ECBOT.scid. This may take a while. | 2016-03-29 12:24:34 HD Request # 2 | Download start Date-Time: 2016-03-09 11:24:34.000 | 2016-03-29 12:24:34 HD Request # 2 | Using server: 127.0.0.1 port 11098 | 2016-03-29 12:24:34 Socket (5) | Connected. | 2016-03-29 12:24:34 HD Request # 2 | Sending historical data logon request message. | 2016-03-29 12:24:34 HD Request # 2 | Requesting Intraday data. Start Date-Time: 2016-03-09 11:24:34. Record interval: 0. Symbol: YM-201606-ECBOT | 2016-03-29 12:24:34 Interactive Brokers | Starting real-time market data updates for: ES-201606-GLOBEX. ID: 3 | 2016-03-29 12:24:34 Intraday data recording state for symbol ES-201606-GLOBEX is set to download 'Pending'. | 2016-03-29 12:24:34 HD Request # 2 | Decompressing data. | 2016-03-29 12:24:34 Interactive Brokers | Starting real-time market data updates for: EMD-201606-GLOBEX. ID: 4 | 2016-03-29 12:24:34 Intraday data recording state for symbol EMD-201606-GLOBEX is set to download 'Pending'. | 2016-03-29 12:24:34 HD Request # 2 | Receiving Intraday data for YM-201606-ECBOT starting at 2016-03-09 11:25:43 | 2016-03-29 12:24:34 HD Request # 2 | Timestamp of first Intraday data file record written: 2016-03-09 11:25:43 | 2016-03-29 12:24:34 Socket (5) | Shutdown and closed. | 2016-03-29 12:24:36 The network socket for historical data has been closed. | 2016-03-29 12:24:36 HD Request # 2 | Received 1058401 records from 2016-03-09 11:25:43 to 2016-03-29 12:24:35 (20.0 days) and wrote 1058401 records for YM-201606-ECBOT | 2016-03-29 12:24:36 HD Request # 2 | Intraday download COMPLETE for YM-201606-ECBOT. Completion time: 0s. Unique request ID: 1 | 2016-03-29 12:24:36 Removed historical data download ID 1 | 2016-03-29 12:24:36 Real-time Intraday chart data file updates started for YM-201606-ECBOT | 2016-03-29 12:24:36 Opened cached Intraday file: C:\SierraChart_1\SierraChartInstance_2\Data\YM-201606-ECBOT.scid | 2016-03-29 12:24:36 Intraday chart data file opened for YM-201606-ECBOT | 2016-03-29 12:24:36 Delaying start of download for NQ-201606-GLOBEX | 2016-03-29 12:24:36 HD Request # 3 | Downloading Intraday chart data for NQ-201606-GLOBEX to the file NQ-201606-GLOBEX.scid. Service: DTCSubInstance | 2016-03-29 12:24:38 Compressing file: C:\SierraChart_1\SierraChartInstance_2\Data\NQ-201606-GLOBEX.scid. This may take a while. | 2016-03-29 12:24:38 HD Request # 3 | Download start Date-Time: 2016-03-09 11:24:37.000 | 2016-03-29 12:24:38 HD Request # 3 | Using server: 127.0.0.1 port 11098 | 2016-03-29 12:24:38 Socket (6) | Connected. | 2016-03-29 12:24:38 HD Request # 3 | Sending historical data logon request message. | 2016-03-29 12:24:38 HD Request # 3 | Requesting Intraday data. Start Date-Time: 2016-03-09 11:24:37. Record interval: 0. Symbol: NQ-201606-GLOBEX | 2016-03-29 12:24:38 HD Request # 3 | Decompressing data. | 2016-03-29 12:24:38 HD Request # 3 | Receiving Intraday data for NQ-201606-GLOBEX starting at 2016-03-09 11:25:14 | 2016-03-29 12:24:38 HD Request # 3 | Timestamp of first Intraday data file record written: 2016-03-09 11:25:14 | 2016-03-29 12:24:38 Socket (6) | Shutdown and closed. | 2016-03-29 12:24:39 The network socket for historical data has been closed. | 2016-03-29 12:24:39 HD Request # 3 | Received 1704948 records from 2016-03-09 11:25:14 to 2016-03-29 12:24:38 (20.0 days) and wrote 1704948 records for NQ-201606-GLOBEX | 2016-03-29 12:24:39 HD Request # 3 | Intraday download COMPLETE for NQ-201606-GLOBEX. Completion time: 3s. Unique request ID: 2 | 2016-03-29 12:24:39 Removed historical data download ID 2 | 2016-03-29 12:24:39 Real-time Intraday chart data file updates started for NQ-201606-GLOBEX | 2016-03-29 12:24:39 Opened cached Intraday file: C:\SierraChart_1\SierraChartInstance_2\Data\NQ-201606-GLOBEX.scid | 2016-03-29 12:24:39 Intraday chart data file opened for NQ-201606-GLOBEX | 2016-03-29 12:24:39 HD Request # 4 | Downloading Intraday chart data for ES-201606-GLOBEX to the file ES-201606-GLOBEX.scid. Service: DTCSubInstance | 2016-03-29 12:24:39 Compressing file: C:\SierraChart_1\SierraChartInstance_2\Data\ES-201606-GLOBEX.scid. This may take a while. | 2016-03-29 12:24:39 HD Request # 4 | Download start Date-Time: 2016-03-09 11:24:40.000 | 2016-03-29 12:24:39 HD Request # 4 | Using server: 127.0.0.1 port 11098 | 2016-03-29 12:24:39 Socket (7) | Connected. | 2016-03-29 12:24:39 HD Request # 4 | Sending historical data logon request message. | 2016-03-29 12:24:39 HD Request # 4 | Requesting Intraday data. Start Date-Time: 2016-03-09 11:24:40. Record interval: 0. Symbol: ES-201606-GLOBEX | 2016-03-29 12:24:39 HD Request # 4 | Decompressing data. | 2016-03-29 12:24:39 HD Request # 4 | Receiving Intraday data for ES-201606-GLOBEX starting at 2016-03-09 11:24:40 | 2016-03-29 12:24:40 HD Request # 4 | Timestamp of first Intraday data file record written: 2016-03-09 11:24:40 | 2016-03-29 12:24:40 Socket (7) | Shutdown and closed. | 2016-03-29 12:24:45 The network socket for historical data has been closed. | 2016-03-29 12:24:45 HD Request # 4 | Received 6509134 records from 2016-03-09 11:24:40 to 2016-03-29 12:24:48 (20.0 days) and wrote 6509134 records for ES-201606-GLOBEX | 2016-03-29 12:24:45 Added 72 Time and Sales records to Intraday data file for ES-201606-GLOBEX after download. | 2016-03-29 12:24:45 HD Request # 4 | Intraday download COMPLETE for ES-201606-GLOBEX. Completion time: 13s. Unique request ID: 3 | 2016-03-29 12:24:45 Removed historical data download ID 3 | 2016-03-29 12:24:45 Real-time Intraday chart data file updates started for ES-201606-GLOBEX | 2016-03-29 12:24:45 Opened cached Intraday file: C:\SierraChart_1\SierraChartInstance_2\Data\ES-201606-GLOBEX.scid | 2016-03-29 12:24:45 Intraday chart data file opened for ES-201606-GLOBEX | 2016-03-29 12:24:45 HD Request # 5 | Downloading Intraday chart data for EMD-201606-GLOBEX to the file EMD-201606-GLOBEX.scid. Service: DTCSubInstance | 2016-03-29 12:24:45 Compressing file: C:\SierraChart_1\SierraChartInstance_2\Data\EMD-201606-GLOBEX.scid. This may take a while. | 2016-03-29 12:24:45 HD Request # 5 | Download start Date-Time: 2016-03-09 11:24:53.000 | 2016-03-29 12:24:45 HD Request # 5 | Using server: 127.0.0.1 port 11098 | 2016-03-29 12:24:45 Socket (8) | Connected. | 2016-03-29 12:24:45 HD Request # 5 | Sending historical data logon request message. | 2016-03-29 12:24:45 HD Request # 5 | Requesting Intraday data. Start Date-Time: 2016-03-09 11:24:53. Record interval: 0. Symbol: EMD-201606-GLOBEX | 2016-03-29 12:24:45 HD Request # 5 | Decompressing data. | 2016-03-29 12:24:45 HD Request # 5 | Receiving Intraday data for EMD-201606-GLOBEX starting at 2016-03-09 11:54:39 | 2016-03-29 12:24:45 HD Request # 5 | Timestamp of first Intraday data file record written: 2016-03-09 11:54:39 | 2016-03-29 12:24:45 Socket (8) | Shutdown and closed. | 2016-03-29 12:24:54 The network socket for historical data has been closed. | 2016-03-29 12:24:54 HD Request # 5 | Received 145252 records from 2016-03-09 11:54:39 to 2016-03-29 12:24:40 (20.0 days) and wrote 145252 records for EMD-201606-GLOBEX | 2016-03-29 12:24:54 HD Request # 5 | Intraday download COMPLETE for EMD-201606-GLOBEX. Completion time: 1s. Unique request ID: 4 | 2016-03-29 12:24:54 Removed historical data download ID 4 | 2016-03-29 12:24:54 Real-time Intraday chart data file updates started for EMD-201606-GLOBEX | 2016-03-29 12:24:54 Opened cached Intraday file: C:\SierraChart_1\SierraChartInstance_2\Data\EMD-201606-GLOBEX.scid | 2016-03-29 12:24:54 Intraday chart data file opened for EMD-201606-GLOBEX | 2016-03-29 12:24:54 ES-201606-GLOBEX [CB] 30 Min #4 | Reloading chart. | 2016-03-29 12:25:24 ES-201606-GLOBEX [CB] 30 Min #4 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2016-03-29 12:25:24 ES-201606-GLOBEX [CB] 30 Min #4 | There are no continuous futures contract symbols. Loading data normally. | 2016-03-29 12:25:24 Requesting symbol settings for ib. Overwrite = on. | 2016-03-29 12:26:16 HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2016-03-29 12:26:16 HTTPS connection to www.sierrachart.com:443 (10) | Connected. | 2016-03-29 12:26:16 HTTPS connection to www.sierrachart.com:443 (10) | Starting TLS 1.2 connection. | 2016-03-29 12:26:16 HTTPS connection to www.sierrachart.com:443 (10) | SSL connection established. | 2016-03-29 12:26:16 Symbol settings received. | 2016-03-29 12:26:17 Processed received symbol settings | 2016-03-29 12:26:17 It is recommended to reconnect to the data feed after processing symbol settings. Use 'File >> Disconnect' and 'File >> Connect to Data Feed' | 2016-03-29 12:26:17 HTTPS connection to www.sierrachart.com:443 (10) | SSL connection closed by remote side. | 2016-03-29 12:26:22 HTTPS connection to www.sierrachart.com:443 (10) | Connection gracefully closed by remote side. | 2016-03-29 12:26:22 HTTPS connection to www.sierrachart.com:443 (10) | SSL object has been freed. SSL state is now disconnected. | 2016-03-29 12:26:22 HTTPS connection to www.sierrachart.com:443 (10) | Shutdown and closed. | 2016-03-29 12:26:22 ES-201606-GLOBEX [CB] 30 Min #4 | Reloading chart. | 2016-03-29 12:26:26 ES-201606-GLOBEX [CB] 30 Min #4 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2016-03-29 12:26:26 ES-201606-GLOBEX [CB] 30 Min #4 | There are no continuous futures contract symbols. Loading data normally. | 2016-03-29 12:26:26 YM-201606-ECBOT [CB] 30 Min #2 | Reloading chart. | 2016-03-29 12:26:26 YM-201606-ECBOT [CB] 30 Min #2 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2016-03-29 12:26:26 YM-201606-ECBOT [CB] 30 Min #2 | There are no continuous futures contract symbols. Loading data normally. | 2016-03-29 12:26:26 NQ-201606-GLOBEX [CB] 30 Min #3 | Reloading chart. | 2016-03-29 12:26:26 NQ-201606-GLOBEX [CB] 30 Min #3 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2016-03-29 12:26:26 NQ-201606-GLOBEX [CB] 30 Min #3 | There are no continuous futures contract symbols. Loading data normally. | 2016-03-29 12:26:26 EMD-201606-GLOBEX [CB] 30 Min #1 | Reloading chart. | 2016-03-29 12:26:26 EMD-201606-GLOBEX [CB] 30 Min #1 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2016-03-29 12:26:26 EMD-201606-GLOBEX [CB] 30 Min #1 | There are no continuous futures contract symbols. Loading data normally. | 2016-03-29 12:26:26 ES-201606-GLOBEX [CB] 30 Min #4 | Reloading chart. | 2016-03-29 12:26:49 ES-201606-GLOBEX [CB] 30 Min #4 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2016-03-29 12:26:49 ES-201606-GLOBEX [CB] 30 Min #4 | There are no continuous futures contract symbols. Loading data normally. | 2016-03-29 12:26:49 Date Time Of Last Edit: 2016-03-29 17:53:46
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