Login Page - Create Account

Support Board


Date/Time: Sat, 05 Jul 2025 02:16:51 +0000



Post From: CFD feed is down (all instruments)

[2016-03-22 07:14:41]
Sierra Chart Engineering - Posts: 104368
When you see a problem like this the first step is to reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

The problem only affected one of our servers.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing