Login Page - Create Account

Support Board


Date/Time: Thu, 03 Jul 2025 02:31:06 +0000



Post From: Live trading error

[2016-03-14 15:54:39]
Sierra Chart Engineering - Posts: 104368
We need to see the Trade Activity Log lines for one of these orders. Provide them by following these instructions here:
Trade Activity Log: Providing Trade Activity Log Data Lines to Support


Or we could get the entire file and it can be privately attached by following these instructions:
Trade Activity Log: Providing Trade Activity Log File to Support
https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile

We are also running a test now with FXCM to see if we notice this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing