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Date/Time: Fri, 03 May 2024 12:32:32 +0000



Post From: Error with Chart Trader order entry

[2013-07-07 03:34:30]
Sierra Chart Engineering - Posts: 104368
1. There is definitely no bug in Sierra Chart. This all has to do with the price data from the external data feed either at the time the orders were submitted or subsequently.

2. Because the parent filled immediately at an apparently incorrect price, the Attached Orders were sent with significantly different prices and then the Stop Attached Order filled and canceled the Target. This is why you did not see any. However, the Trade Activity Log has logged all of the details.

3. This cannot possibly happen in the Live exchange market. You are never going to get a price worse than the current market price.

4. If you widen the Order Action Source column on the Trade Activity Log, you can see what the Ask price is at the time of the fill. Probably that is incorrect.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-07-07 03:45:57