Support Board
Date/Time: Tue, 09 Sep 2025 11:04:19 +0000
Post From: Update to Version 1371
| [2016-02-24 18:14:18] |
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We apologize for the delay. The reason for this problem is that there is some problem with the Symbol Settings. Update the Symbol Settings as explained here: Global Symbol Settings: Update Symbol Settings After this re-download the data following the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart If you still have a problem, perform a "Full Reset" of the Symbol Settings. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |