Support Board

Date/Time: Thu, 02 May 2024 07:41:08 +0000

Post From: Update to Version 1371

[2016-02-24 18:14:18] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We apologize for the delay. The reason for this problem is that there is some problem with the Symbol Settings. Update the Symbol Settings as explained here: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettingsSteps After this re-download the data following the instructions here: https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart If you still have a problem, perform a "Full Reset" of the Symbol Settings. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing