Support Board
Date/Time: Tue, 09 Sep 2025 11:13:04 +0000
Post From: Update to Version 1371
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We see you are using GAIN Capital (OEC Trader) FIX. We do not see any missing data for this service. Therefore, clear the Message Log as explained here: Message Log: Clearing the Message Log Re-download the data following the described method and provide a copy of the Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |