Support Board
Date/Time: Sun, 11 May 2025 12:39:04 +0000
Post From: Chart and Quote Spreadsheets Not Updating
| [2016-02-23 08:00:43] |
| CMG - Posts: 179 |
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Hi There, I just sent you the message log. Its showing some protocol error Using username 0 | 2016-02-23 02:53:18 SC Exchange Data: Connecting to the server scdf1.sierracharts.com. Port 443 | 2016-02-23 02:53:18 Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2016-02-23 02:53:18 The network socket is connected. | 2016-02-23 02:53:18 SC Exchange Data: Connected to server. | 2016-02-23 02:53:18 SC Exchange Data: Sending logon request message. | 2016-02-23 02:53:18 SC Exchange Data Server Info - Server Name: Server. Server Version: SC Real-Time Server. Provider Name: . | 2016-02-23 02:53:18 SC Exchange Data - Server protocol version: 7. Client protocol version: 3. There is a protocol mismatch! | 2016-02-23 02:53:18 SC Exchange Data - Logon error from server : Unsupported client protocol version number. | 2016-02-23 02:53:18 SC Exchange Data: Disconnected from the server. | 2016-02-23 02:53:18 SC Exchange Data: Data feed disconnected. Will reconnect. | 2016-02-23 02:53:18 Using username 1 | 2016-02-23 02:53:20 SC Exchange Data: Connecting to the server scdf1.sierracharts.com. Port 443 | 2016-02-23 02:53:20 Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2016-02-23 02:53:20 The network socket is connected. | 2016-02-23 02:53:21 SC Exchange Data: Connected to server. | 2016-02-23 02:53:21 SC Exchange Data: Sending logon request message. | 2016-02-23 02:53:21 Thanks |