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Date/Time: Fri, 03 May 2024 12:20:41 +0000



Post From: Unexplained orders created when drawing Volume Profiles

[2016-02-22 18:25:45]
Sierra Chart Engineering - Posts: 104368
We do not even see how this is technically possible.

What we want you to do is to provide the first line in the Trade Activity Log for the submitted order. Here are instructions:
https://www.sierrachart.com/index.php?page=doc/doc_TradeActivityLog.php#TradeActivityLogToSupport

Here are instructions to enable order confirmations:
https://www.sierrachart.com/index.php?page=doc/doc_TradeWindow.html#OrderConfirmations

Just before this happens, provide an image of the chart by following these instructions here:
https://www.sierrachart.com/index.php?page=PostingInformation.php#Image
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing