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Date/Time: Sun, 13 Jul 2025 22:05:51 +0000



Post From: chandlestick bars not updating

[2016-02-05 04:16:38]
Sierra Chart Engineering - Posts: 104368
For a missing data issue, refer to:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Missing or Incomplete Intraday Chart Data

Also follow the instructions here to reduce the amount of data downloaded:
Interactive Brokers Trading Service: Slow Historical Data Downloading


If there still is a problem provide an image of the chart by following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#Image

And post a copy of the Message Log by following these instructions here:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing