Support Board
Date/Time: Sat, 10 May 2025 13:02:20 +0000
Post From: chandlestick bars not updating
| [2016-02-05 04:16:38] |
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For a missing data issue, refer to: https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#MissingOrIncompleteIntradayChartData Also follow the instructions here to reduce the amount of data downloaded: Interactive Brokers Trading Service: Slow Historical Data Downloading If there still is a problem provide an image of the chart by following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image And post a copy of the Message Log by following these instructions here: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |