Support Board
Date/Time: Sat, 10 May 2025 14:35:29 +0000
Post From: Can not connect to rithmic server(I have tried everyone)
| [2016-02-04 05:17:42] |
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The reason for this problem is very technical and we do not know exactly why it is happening. We would rather you not use Rithmic and consider another trading platform service like CQG. The problem with Rithmic is that it uses an API component. You can read about the issues with those here: Http://www.sierrachart.com/index.php?page=doc/helpdetails76.html This is one of the reasons why this problem exists. Although it is a very uncommon problem. We have only heard about it about three times which is quite minimal considering the number of users we have using Rithmic. We see that Future Path also supports CQG: http://futurepathtrading.com/third-party-platforms/ Could they set you up on the CQG system? They would need to set you up to use the CQG Web API or CQG FIX. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |