Support Board
Date/Time: Sat, 10 May 2025 14:07:39 +0000
Post From: Issues downloading IB symbols
| [2016-02-03 19:28:31] |
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For EUR.USD, apparently the Symbol Settings are not correct based upon what we see. Update the Symbol Settings as explained here: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettingsSteps If that does not resolve the problem perform a Full Reset. For the cash indices, those are Sierra Chart Exchange Data Feed symbols. Refer to: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#AccessCashIndexMarketData You need to use the symbols in File >> Find Symbol >> IB Indexes instead. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-02-03 19:28:53
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