Support Board
Date/Time: Sat, 10 May 2025 13:34:08 +0000
Post From: connection
| [2016-02-03 12:32:55] |
| User160670 - Posts: 19 |
|
i still have the same issues of not being connected or disconnecting with both us server and europe server.please,please,please.... help. you can reach me om skype:shayke73 for remote assistance. sending the log copy: Software version: 1354 | 2016-02-03 07:23:17 Uses New Spreadsheets | 2016-02-03 07:23:17 Usage end date: 2016-03-06 | 2016-02-03 07:23:17 Enabled for: Advanced Features. | 2016-02-03 07:23:17 Enabled for: Advanced Features 2. | 2016-02-03 07:23:17 Enabled for: Sierra Chart Historical Data Service. | 2016-02-03 07:23:17 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-02-03 07:23:17 Current selected Data/Trading service: Rithmic Trading | 2016-02-03 07:23:17 Chart Update Interval: 10 | 2016-02-03 07:23:17 Data/Trade Service Settings automatically set. | 2016-02-03 07:23:17 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-02-03 07:23:17 2016-02-03 07:23:17 Local computer time | 2016-02-03 07:23:17 2016-02-03 12:23:17 Local computer time in UTC | 2016-02-03 07:23:17 2016-02-03 07:23:17 Local computer time in SC Time Zone | 2016-02-03 07:23:17 2016-02-03 12:23:12 Server time in UTC | 2016-02-03 07:23:17 Local computer UTC time and Server UTC time difference: 4 seconds. | 2016-02-03 07:23:17 Program path: C:\SierraChart\ | 2016-02-03 07:23:17 Data Files path: C:\SierraChart\Data\ | 2016-02-03 07:23:17 OS Version Number: 6.1 | 2016-02-03 07:23:17 Locale Information: C | 2016-02-03 07:23:17 Checking for new symbol settings for rim | 2016-02-03 07:23:17 HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2016-02-03 07:23:17 HTTPS connection to www.sierrachart.com:443 (3) | Connected. | 2016-02-03 07:23:17 HTTPS connection to www.sierrachart.com:443 (3) | Starting TLS 1.2 connection. | 2016-02-03 07:23:17 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection established. | 2016-02-03 07:23:18 Symbol settings are up-to-date for rim | 2016-02-03 07:23:18 Rithmic Trading | Port for executable: 49170 | 2016-02-03 07:23:22 Listening socket (752), port 49170 | Closed. | 2016-02-03 07:23:22 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2016-02-03 07:23:22 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection closed by remote side. | 2016-02-03 07:23:23 HTTPS connection to www.sierrachart.com:443 (3) | SSL object has been freed. SSL state is now disconnected. | 2016-02-03 07:23:23 HTTPS connection to www.sierrachart.com:443 (3) | Shutdown and closed. | 2016-02-03 07:23:23 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49170 | 2016-02-03 07:23:24 Socket (4) | Connected. | 2016-02-03 07:23:24 Rithmic Trading | Connected to server. | 2016-02-03 07:23:24 Rithmic Trading | Sending Encoding Request to server | 2016-02-03 07:23:24 Rithmic Trading | Setting DTC Encoding to Binary | 2016-02-03 07:23:24 Rithmic Trading | Sending logon request message. | 2016-02-03 07:23:24 Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2016-02-03 07:23:24 Rithmic Trading | Message from server: Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2016-02-03 07:23:24 Rithmic Trading | Message from server: Connecting to Rithmic 01 Europe server. | 2016-02-03 07:23:24 Rithmic Trading | Message from server: Server Alert: Market Data Connection Broken | 2016-02-03 07:23:48 Rithmic Trading | Message from server: Server Alert: Trading System Connection Broken | 2016-02-03 07:24:09 Rithmic Trading | Server Name: DTC Bridge. | 2016-02-03 07:24:09 Rithmic Trading | Server protocol version: 7. Client protocol version: 7 | 2016-02-03 07:24:09 Rithmic Trading | Logon error received from server | 2016-02-03 07:24:09 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-02-03 07:24:09 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-02-03 07:24:09 Socket (4) | Shutdown and closed. | 2016-02-03 07:24:09 Rithmic Trading | Disconnected. | 2016-02-03 07:24:09 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-02-03 07:24:09 Rithmic Trading | Bridge process is still running. | 2016-02-03 07:24:11 File >> Disconnect selected. | 2016-02-03 07:24:11 Rithmic Trading | Disconnected. | 2016-02-03 07:24:11 Current selected Data/Trading service: Rithmic Trading | 2016-02-03 07:24:23 Rithmic Trading | Bridge process is still running. | 2016-02-03 07:24:30 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49170 | 2016-02-03 07:24:32 Socket (5) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2016-02-03 07:24:33 Socket (5) | Shutdown and closed. | 2016-02-03 07:24:33 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-02-03 07:24:33 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-02-03 07:24:33 Rithmic Trading | Disconnected. | 2016-02-03 07:24:33 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-02-03 07:24:33 Rithmic Trading | Port for executable: 49199 | 2016-02-03 07:24:35 Listening socket (604), port 49199 | Closed. | 2016-02-03 07:24:35 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2016-02-03 07:24:35 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49199 | 2016-02-03 07:24:37 Socket (6) | Connected. | 2016-02-03 07:24:37 Rithmic Trading | Connected to server. | 2016-02-03 07:24:37 Rithmic Trading | Sending Encoding Request to server | 2016-02-03 07:24:37 Rithmic Trading | Setting DTC Encoding to Binary | 2016-02-03 07:24:37 Rithmic Trading | Sending logon request message. | 2016-02-03 07:24:37 Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2016-02-03 07:24:37 Rithmic Trading | Message from server: Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2016-02-03 07:24:37 Rithmic Trading | Message from server: Connecting to Rithmic 01 US server. | 2016-02-03 07:24:37 Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2016-02-03 07:24:39 Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Complete. Result text: "ok" | 2016-02-03 07:24:39 Rithmic Trading | Message from server: Server Alert: Trading System Connection Opened | 2016-02-03 07:24:40 Rithmic Trading | Message from server: Server Alert: Trading System Connection Login Complete. Result text: "ok" | 2016-02-03 07:24:40 Rithmic Trading | Message from server: Server Alert: PnL Connection Broken | 2016-02-03 07:25:02 Rithmic Trading | Message from server: Server Alert: Intraday History Connection Opened | 2016-02-03 07:25:03 Rithmic Trading | Message from server: Server Alert: Intraday History Connection Login Complete. Result text: "ok" | 2016-02-03 07:25:03 Service connection timed out. Will disconnect and retry. | 2016-02-03 07:26:35 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-02-03 07:26:35 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-02-03 07:26:35 Socket (6) | Shutdown and closed. | 2016-02-03 07:26:35 Rithmic Trading | Disconnected. | 2016-02-03 07:26:35 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-02-03 07:26:35 Rithmic Trading | Port for executable: 49307 | 2016-02-03 07:26:37 Listening socket (336), port 49307 | Closed. | 2016-02-03 07:26:37 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2016-02-03 07:26:37 Rithmic Trading | Connecting to the server 127.0.0.1. Port 49307 | 2016-02-03 07:26:39 Socket (8) | Connected. | 2016-02-03 07:26:39 Rithmic Trading | Connected to server. | 2016-02-03 07:26:39 Rithmic Trading | Sending Encoding Request to server | 2016-02-03 07:26:39 Rithmic Trading | Setting DTC Encoding to Binary | 2016-02-03 07:26:39 Rithmic Trading | Sending logon request message. | 2016-02-03 07:26:39 Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2016-02-03 07:26:39 Rithmic Trading | Message from server: Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2016-02-03 07:26:39 Rithmic Trading | Message from server: Connecting to Rithmic 01 US server. | 2016-02-03 07:26:39 File >> Disconnect selected. | 2016-02-03 07:26:41 Socket (8) | Shutdown and closed. | 2016-02-03 07:26:41 Rithmic Trading | Disconnected. | 2016-02-03 07:26:41 |