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Date/Time: Tue, 01 Jul 2025 17:37:55 +0000



Post From: Limited to one connection per username for the requested data source.

[2016-02-01 14:42:27]
Cavalry3162 - Posts: 523
Hello Support,

today for the first time i get the following message on my second instance of SierraChart:

SC Data - All Services | Connected to server. | 2016-02-01 09:36:25
SC Data - All Services | Sending Encoding Request to server | 2016-02-01 09:36:25
SC Data - All Services | Setting DTC Encoding to Binary VLS | 2016-02-01 09:36:25
SC Data - All Services | Sending logon request message. | 2016-02-01 09:36:25
SC Data - All Services | Server has requested a logoff. Reason: Limited to one connection per username for the requested data source. | 2016-02-01 09:36:25
Socket (46) | Shutdown and closed. | 2016-02-01 09:36:25

however, i have paid for 2 real time data connection.

please fix the issue asap, i need the data for my trading.

thank you,
Andreas