Support Board
Date/Time: Sat, 10 May 2025 09:48:42 +0000
Post From: Problems with loading of Daily Charts with IB
| [2016-01-28 23:42:05] |
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Contact Interactive Brokers about this. They need to take full responsibility and identify the problem and solve it. Sierra Chart is properly transmitting the symbol data to Interactive Brokers as is evidenced by these lines: Interactive Brokers | Starting real-time market data updates for: 006800-201603-KSE. ID: 18 | 2016-01-27 05:30:02 Interactive Brokers | Subscribing to Symbol: 006800, SecurityType: FUT, Expiration: 201603, Exchange: KSE, Currency: , Multiplier: | 2016-01-27 05:30:02 However, as evidenced by these lines this is causing a disconnection: Message from IB: Fehler bei der Anfrageevaluierung:Message type 30. Unable to parse data. java.lang.NumberFormatException: For input string: "FUT". IB Error Code: 320. Request ID: 30. | 2016-01-27 05:30:03
Socket (5) | Closed. No error. | 2016-01-27 05:30:03 If they try to claim it is a problem with the API user(Sierra Chart), this is an extremely invalid claim on their part. This is a very clear mishandling of the symbol data on the part of TWS. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-01-29 01:46:31
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