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Date/Time: Sat, 10 May 2025 22:38:12 +0000



Post From: Orders disapper

[2016-01-20 17:37:43]
Sierra Chart Engineering - Posts: 104368
For all of the current Positions listed on the Positions tab, do you see any of them with a Symbol that consists of just a number?

The version of Sierra Chart you are running is fine.

We do not remember asking you to install a previous version of Sierra Chart related to this. That would not make sense.

Do not send any video files. Those are not useful to us. This is an Interactive Brokers issue.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing