Support Board
Date/Time: Sat, 10 May 2025 22:05:45 +0000
Post From: Orders disapper
| [2016-01-19 18:30:22] |
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At the time you notice this problem go to Trade >> Trade Orders and Positions >> Positions. Press the Refresh Trade Data button. Do you see the correct Position quantity for the Symbol and Trade Account displayed on that tab? If not, then contact Interactive Brokers about this. You will need to provide them the log files as explained here: Interactive Brokers Trading Service: Procedure for Providing TWS Log Files Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |