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Date/Time: Sat, 10 May 2025 20:12:12 +0000



Post From: Orders placed on IB TWS are not showing on SC

[2016-01-19 04:33:17]
Sierra Chart Engineering - Posts: 104368
We explained the difference is with the Symbol between the chart and what is listed in the Orders tab.

Is very unfortunate simple requests given to Interactive Brokers to improve their system are disregarded.

We do not make apologies about blaming Interactive Brokers and complaining to them.

It is fully the responsibility of Interactive Brokers to take responsibility and design a proper system. Perhaps they will one day.

Anyway, we may build to solve this relatively easily.

What is the exact symbol of the chart and what is the exact symbol that you see in the Symbol field in the Trade >> Trade Orders and Positions >> Orders tab. Once we have that information we should be able to implement a simple solution.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-01-19 04:34:05