Support Board
Date/Time: Sat, 10 May 2025 16:13:20 +0000
Post From: chart
[2016-01-15 18:40:02] |
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You are going to be noticing a huge improvement over TransAct. Do you see a [M] indicator after the symbol at the top of the chart? We also see you are running an older Sierra Chart version. Update to the current version by following the instructions here: https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate You must update to the version with "New Spreadsheets" to get the current version. This is the packet loss we have at the moment on our servers for the CME for 2016-01-15: 5029 0.011% 2170 0.005% It is the difference which is causing this problem but only to a very minor extent. We will see what can be done about this packet loss difference. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-01-15 18:44:50
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