Login Page - Create Account

Support Board


Date/Time: Wed, 15 May 2024 19:48:31 +0000



Post From: Trade Window don't detect order to currenex...

[2016-01-05 15:40:33]
User368248 - Posts: 46
Hello, please help me on this:
1.- I sent manually a new market order via Trade Window but after sent order the window show -1000@0.0000 ( This mean dont show the price ).
2.- In Trade Activitity Log show the open order but I can not see it on Trade Window.
3.- I must to change manualy to GUI provide by currenex to close the open order. ( Even SierraChart Trade Window dont detect the order it does appear in GUI provide by currenex.

I am attaching 2 images showing this behavior.
Why the Trade Window dont show/detect the order?
Why show 0.0000 price ?

Thanks in advance.
Attachment Deleted.
imageError2_Order_Active_and_no_detected.PNG / V - Attached On 2016-01-05 15:39:03 UTC - Size: 176.58 KB - 296 views
imageError3_NoPrice.PNG / V - Attached On 2016-01-05 15:39:10 UTC - Size: 75.51 KB - 281 views