Support Board
Date/Time: Sat, 10 May 2025 20:11:01 +0000
Post From: Best Way to Find Out Why Jurik Tools are Crashing Sierra Chart?
| [2016-01-04 22:29:54] |
| cmet - Posts: 692 |
|
Just want to follow up and ask if anyone else is using Jurik tools and if they're having any issue with crashes. These crashes are random and only occur when I'm interacting with Jurik studies. Things like: -Changing Settings -Changing Colors -Removing a Jurik study from a chart -Moving a Jurik study from one pane to another Crashes usually occur when clicking "Apply" or "ok" in the settings dialogue and also upon exiting. The only SC log entry I've seen is the following: "Warning: The Custom DLL study "JRS_SC.scsf_JMAUT" has just caused a CPU exception. Warning: This Custom DLL study may cause Sierra Chart to be unstable until you remove the study from your chart and restart Sierra Chart." I've gotten a recompiled DLL from them but just wanted to know if anyone else has had stability problems with Jurik tools. |