Support Board
Date/Time: Fri, 09 May 2025 23:11:55 +0000
Post From: platform trying to connect.
[2016-01-04 18:33:04] |
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Refer to our prior post. If you still need help we would need to get the Rithmic log file and send that over to Rithmic. That is located in the Logs subfolder in the folder Sierra Chart is installed to. It can be privately attached. Here are instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |