Support Board
Date/Time: Sat, 12 Jul 2025 09:06:11 +0000
Post From: Data Download Failed
| [2015-12-30 10:22:49] |
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Update the Symbol Settings as explained here: Global Symbol Settings: Update Symbol Settings After that re-download the data following the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart May also be a good idea to update to the current version. Here are instructions: https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |