Date/Time: Mon, 22 Jan 2018 04:31:41 +0000
Post From: Interactive Brokers Stock Volume Data Problem / Antivirus Flag
Sierra Chart Engineering - Posts: 56344
Actually contemplating this some more, we think the most appropriate solution is for us to simply not be multiplying the Interactive Brokers volume data at all and therefore make it "incorrect".
You can then disable the option to use the Sierra Chart Historical Data so there is no mismatch between the historical volume data and the real-time data.
If then you are not happy with historical data problems and real-time data problems from Interactive Brokers, you can then choose to use the Sierra Chart Exchange Data Feed if you want.
It is not proper for us to be getting into the middle of this.
Therefore our decision is we are going to be removing the volume multiplier altogether. We are making this change now.
You will have to make a decision as to whether you want to rely totally on Interactive Brokers market data or use the Sierra Chart Exchange Data Feed, or just simply use another program other than Sierra Chart. Other than allowing you to use version 1297, we are not going to do anything further with volume data from Interactive Brokers other than removing the current multiplier.
To disable the use of Sierra Chart historical data so you can solely rely on Interactive Broker substandard data, uncheck Global Settings >> Data/Trade Service Settings >> Allow Support for Sierra Chart Data Feeds
It is not right for us to beginning complained to when this problem is not ours to begin with at all. We have now locked this thread.
Sierra Chart Support - Engineering Level
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Date Time Of Last Edit: 2015-12-24 22:08:34