Support Board
Date/Time: Sat, 05 Jul 2025 16:49:35 +0000
Post From: market depth gone on Chart DOM
| [2015-12-21 17:46:51] |
| |
|
This is the reason for the problem: SC Exchange Data | Market Depth data has been rejected for symbol: CL-201602-CME. Low bandwidth option enabled. | 2015-12-21 10:24:06 SC Exchange Data | Market Depth data has been rejected for symbol: ES-201603-CME. Low bandwidth option enabled. | 2015-12-21 10:24:06 You need to disable the Low Bandwidth option in Global Settings >> Data/Trade Service Settings >> SC Server Settings. After this reconnect to the data feed following these instructions here: File Menu: Procedure to Reconnect to the Data and Trade Servers Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |