Support Board

Date/Time: Sat, 18 May 2024 18:02:36 +0000

Post From: $VIX - Data Download Failure

[2015-12-14 19:30:43] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The two hashmarks need to be set to the particular expiration day in the month. From the screenshot you attached it looks like that is going to be 16. So the symbol would be: VIX-20151216-CFE-USD-1000 But we also see a symbol mapping problem. We need to spend some time to look into this later today. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-12-14 19:31:02