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Date/Time: Sat, 18 May 2024 15:00:24 +0000



Post From: $VIX - Data Download Failure

[2015-12-08 17:05:57]
Sierra Chart Engineering - Posts: 104368
The $VIX symbol is a Sierra Chart symbol. Not an Interactive Brokers symbol.

For the IB index symbols you need to look in File >> Find Symbol >> IB Indexes.

For VIX-201512-CFE-USD-1000 you will need to specify the expiration day as well in the symbol. So the format will be:

VIX-201512##-CFE-USD-1000, where ## is the expiration day. You should be able to find this by searching for the symbol in Trader Workstation.

Also refer to this section here:
Interactive Brokers Trading Service: Market Data Not Subscribed Through Interactive Brokers
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-12-14 17:55:22