Support Board
Date/Time: Sat, 10 May 2025 00:47:41 +0000
Post From: Chart Dom and Trade Dom doesn't display Bid/Ask Depth Size
| [2015-12-07 17:14:01] |
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You need to contact your broker about this message: Rithmic Trading | Message from server: Server Alert: get_order_book error : 13. Result text: "permission denied" | 2015-12-07 07:33:57 Your Rithmic account is not allowed access to the market depth data for CBOT futures. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |