Support Board

Date/Time: Sun, 19 May 2024 01:39:49 +0000

Post From: DTC Protobuffer server parsing error

[2015-12-06 22:10:10] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Is your server responding to the Encoding Request? It must. . I would expect a LOGON_REQUEST from Sierra, but for some reason it keeps sending one ENCODING_REQUEST every 5 seconds. This could not be. Sierra Chart will send the Encoding Request and if it does not receive a response after 20 seconds, the connection is closed. You will see an indication of this in the Message Log. A new connection will occur five seconds later. This must be what you are seeing. We have added a new message to the Message Log when the encoding request is sent. However, there already is more than sufficient messages to have an understanding of what is going on. If you post the Message Log we can explain what we see. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-12-06 22:12:11