Support Board
Date/Time: Sun, 11 May 2025 00:39:34 +0000
Post From: Super slow Order "Filled" updates from TDAmeritrade to SC?
| [2015-12-01 18:27:52] |
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We need to determine if the streaming account updates are working as that is the most likely source of the problem. Go to Window >> Show/Hide Message Log and let us know if you see lines like this in the Message Log: TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 02-4 | 2015-12-01 13:21:27 Submit a Buy Limit order below the current market price and modify that order. Be sure to modify it to a price which will not fill. The order line will go into a "Pending Modify" state. And then the state within 2 to 3 seconds will go back to "Open". Does the order state go back to "Open"? This confirms the streaming activity updates are being received. If not, that is the source of the problem and we need to determine why. We tested this ourselves now and it worked properly. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-12-01 18:29:50
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