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Post From: SCs platform is not connecting

[2015-11-30 08:14:11] Link To Thread - Link To Post [Go To First Post]
User78926 - Posts: 69
Hi there, can you please tell me why my SCs platform is not connecting. It says the following: FXCM FIX Trading session \| Connecting to address fixreal.fxcorporate.com. Port 8030. \| 2015-11-30 07:58:23 FXCM FIX Trading session socket (0) \| Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 \| 2015-11-30 07:58:23 FXCM FIX Trading session socket (28) \| Connected. \| 2015-11-30 07:58:24 FXCM FIX Trading session: Sending the Logon message. \| 2015-11-30 07:58:24 FXCM FIX Trading session: Session connected. Sending logon user request. \| 2015-11-30 07:58:24 FXCM FIX Trading session \| User status: 19915;DAS 19915: ZDas Exception ORA-20101: Wrong user name or password ORA-06512: at "CFD_U10R1.API", line 429 ORA-06512: at line 1 \| 2015-11-30 07:58:25 FXCM FIX Trading session: Logon Error. Expecting logout message from server. \| 2015-11-30 07:58:25 * FXCM FIX Trading session: Received a Logout message. Text = user not recognised or password incorrect.2 \| 2015-11-30 07:58:25 FXCM FIX Trading session: Sending a Logout message. Text = Received Logout message. \| 2015-11-30 07:58:25 FXCM FIX Trading session socket (28) \| Shutdown and closed. \| 2015-11-30 07:58:25 FXCM FIX Trading session: Logged out and disconnected. \| 2015-11-30 07:58:25 FXCM FIX Trading session: Disconnected. \| 2015-11-30 07:58:25 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2015-11-30 07:58:25 To prevent further connection attempts, select 'File >> Disconnect'. \| 2015-11-30 07:58:25 FXCM FIX Trading: Disconnected. \| 2015-11-30 07:58:25 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2015-11-30 07:58:25 FXCM FIX Trading session \| Connecting to address fixreal.fxcorporate.com. Port 8030. \| 2015-11-30 07:58:30 FXCM FIX Trading session socket (0) \| Resolved address fixreal.fxcorporate.com to IP 204.8.241.24 \| 2015-11-30 07:58:30 FXCM FIX Trading session socket (29) \| Connected. \| 2015-11-30 07:58:30 FXCM FIX Trading session: Sending the Logon message. \| 2015-11-30 07:58:30 FXCM FIX Trading session: Session connected. Sending logon user request. \| 2015-11-30 07:58:31 FXCM FIX Trading session \| User status: 19915;DAS 19915: ZDas Exception ORA-20101: Wrong user name or password ORA-06512: at "CFD_U10R1.API", line 429 ORA-06512: at line 1 \| 2015-11-30 07:58:31 FXCM FIX Trading session: Logon Error. Expecting logout message from server. \| 2015-11-30 07:58:31 * FXCM FIX Trading session: Received a Logout message. Text = user not recognised or password incorrect.2 \| 2015-11-30 07:58:31 FXCM FIX Trading session: Sending a Logout message. Text = Received Logout message. \| 2015-11-30 07:58:31 FXCM FIX Trading session socket (29) \| Shutdown and closed. \| 2015-11-30 07:58:31 FXCM FIX Trading session: Logged out and disconnected. \| 2015-11-30 07:58:31 FXCM FIX Trading session: Disconnected. \| 2015-11-30 07:58:31 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2015-11-30 07:58:31 To prevent further connection attempts, select 'File >> Disconnect'. \| 2015-11-30 07:58:31 FXCM FIX Trading: Disconnected. \| 2015-11-30 07:58:31 Will reconnect to the server in 5.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. \| 2015-11-30 07:58:31 ..my access to FXCM is fine as I have just logged into my account [MyFXCM.com] Rgds, Mark