Support Board

Date/Time: Sun, 05 May 2024 06:32:46 +0000

Post From: suspend sierra chart data

[2015-11-26 09:16:53] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Your account currently shows this: Your Additional Service Balance of 33.50 USD is too low to cover next months fee of 38.25 USD for the monthly billed features for your Sierra Chart account. So at the beginning of December, the Sierra Chart Exchange Data Feed will be deactivated. Although you can deactivate the exchange and the real-time data connections from this page at this time: https://www.sierrachart.com/usercp.php?page=MarketDataFeedFeatures It will still remain active until the end of the month. You can then activate it any time in December or whenever you want. Here is more information: Sierra Chart Exchange Data Feed: Automatic or Manual Deactivation of Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing