Support Board

Date/Time: Thu, 25 Apr 2024 23:37:34 +0000

Post From: Orders/Positions Window shows trade executed that wasn't placed

[2013-06-25 01:40:32] Link To Thread - Link To Post [Go To First Post]
User79048 - Posts: 15
Velocity states, "There was an issue on Sunday with the publishing of open positions. This resulted in your -3 ZM being published twice. The +3 ZM trade was published in order to offset the error." Apparently, Sierra Chart picked this up and deleted my short position (for a loss, I might add). This is incorrect as the position is still active. Is there anyway to get my active position reinstated on Sierra Chart so I can actually monitor the trade and so my P&L is accurate?