Login Page - Create Account

Support Board


Date/Time: Sat, 20 Apr 2024 08:05:05 +0000



Post From: Notice: Important Update for Interactive Brokers Users

[2015-11-23 05:10:53]
Sierra Chart Engineering - Posts: 104368
Another thing we have done with the DTC protocol, is we have added a reason code for a historical price data reject which supports the pacing violation type of condition and a graceful retry:

  enum HistoricalPriceDataRejectReasonCodeEnum : int16_t
  { HPDR_UNSET = 0
  , HPDR_UNABLE_TO_SERVE_DATA_RETRY_IN_SPECIFIED_SECONDS = 1
  , HPDR_UNABLE_TO_SERVE_DATA_DO_NOT_RETRY = 2
  , HPDR_DATA_REQUEST_OUTSIDE_BOUNDS_OF_AVAILABLE_DATA = 3
  , HPDR_GENERAL_REJECT_ERROR = 4
  };
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing