Support Board

Date/Time: Wed, 08 May 2024 03:00:20 +0000

Post From: Trade Window not working properly

[2015-11-19 17:25:37] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The problem is with Trader Workstation. If you can avoid using Interactive Brokers that would be best. You can see for yourself just by having a look at the Trade Positions data received from Interactive Brokers in Trade >> Trade Orders and Positions >> Positions. We have other reports of this exact same problem. And has been thoroughly looked into yesterday, and determined to be a problem with Trader Workstation. Regarding this: but when the target or stop price is hit a REVERSE trade is automatically initiated. We need to see the lines in the Trade Activity Log for the order which is reversing the Position to see what initiated it. Here are instructions: https://www.sierrachart.com/index.php?page=doc/doc_TradeActivityLog.php#TradeActivityLogToSupport Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing